Steps Taken: The Sheriff’s Office has been analyzing issues and compiling resource need requests related to this Summarized Recommendation, which will help to conduct research and policy development for both Custody and Enforcement. The primary function of these positions will be to track, monitor and implement jail reforms. They will also evaluate external best practices to ensure the Sheriff’s Office Custody and Enforcement Bureaus are remaining up to date and are consistent in both Bureaus. They will be tasked with developing management reports to recommendations to Executive Staff for areas of improvement. This will allow Office of Operational Standards and Inspection Unit within the Sheriff’s Office Custody Bureau to focus on audits and policy compliance. They will evaluate commissary options and establish the Vocational Training Program.
The Director of Custody Health Services (CHS) regularly meets with the Jail Reform Workgroup and is responsible for providing project management and prioritizing recommendations to ensure the implementation of various jail reform efforts.
CHS has two full-time Quality Improvement Managers who continually conduct audits and studies; review critical incidents; provide recommendations; and monitor compliance with and consistent application of Custody Health policies and procedures.
With the implementation of HealthLink, productivity and other relevant information are tracked and measured to develop a clearer picture of CHS operations, pinpoint areas that may require service or staffing level adjustments, and identify areas of need.
The CHS component of this Summarized Recommendation has been completed. However, CHS will continue to monitor services to adapt to the evolving needs of inmates.
The Sheriff’s Office has contracted with Gary Raney to conduct a culture assessment that can be used to develop an employee and inmate survey to track ongoing progress. His initial report of findings will be presented to the Board of Supervisors on April 3, 2018.
On July 18, 2018 GAR, Inc. presented the results of the first inmate survey. The results have been posted on the Sheriff’s Jail Reforms website. The Sheriff’s Office plans to continue inmate surveys annually as recommended by GAR, Inc. once tablets have been introduced to the inmates at the facilities.
The Sheriff’s Office is continuing to develop data reports to guide operations. The new Grievance monthly dashboard is the first publicly available report and it is posted on the Sheriff’s Jail Reforms website.
The Sheriff’s Office has completed this recommendation to the extent possible with the existing technology infrastructure. In the future, the new Jail Management System will assist with conducting audits and creating management reports.
Budget Status: The Board approved the following:
- FY 2017 Adopted Budget: $2.5 million reserve for jail reform and oversight.
- June 5, 2018, the Board approved an amendment with Sabot Consulting relating to assistance with monitoring and reporting on jail reform efforts, compliance, and policy review in the amount of $35,000.
Source Report(s): Sheriff’s Reform Plan, Blue Ribbon Commission, Civil Grand Jury, Dental Gap Analysis - Shulman, Healthcare Gap Analysis - Wilcox, Zisser
Responsible Department(s): Sheriff’s Office, Custody Health Services
Master List Nos.: 5, 404, 516, 521, 527, 534, 536, 561, 602-604, 606
Review Date: FGOC reviewed on September 30, 2016.